Refund & Cancellation Policy – Kagdi
At Kagdi, all products are carefully checked before dispatch. Therefore, we do not offer returns or exchanges once an order is delivered.
No Return / No Exchange
We do not accept returns or exchanges for:
- Change of mind
- Wrong product selected by customer
- Used or opened products
- Minor color/design variation due to photography or screen settings
Damaged or Wrong Product
If you receive:
- A damaged product, or
- A wrong item
you must contact us within 48 hours of delivery with clear photo/video proof.
After verification, Kagdi may offer:
- Replacement of the product, or
- Store credit/refund (only if replacement is unavailable)
Requests without proper proof may be rejected.
Refund Policy
Refunds are provided only in approved cases after inspection and verification.
If approved, the refund will be processed to:
- Original payment method, or
- Bank account / UPI (for COD orders)
Processing time: 5–7 working days
Order Cancellation
Orders can only be cancelled before they are dispatched.
Once shipped, cancellation requests will not be accepted.
Important Note
Kagdi reserves the right to refuse any claim if:
- The request is made after 48 hours of delivery
- Insufficient proof is provided
- The product appears used or damaged by the customer
Contact Us
Email: support@kagdi.in
Phone: +91-9215660003